Privacy Notice

We collect the following personal information you provide in connection with our Service:

• Contact Information: When you communicate with us, we may collect your contact information, including your full name, email address, mailing address, telephone number, company name and title. We only collect and store this information if you choose to provide it.
• Terminal Content: On an opt-in basis, you may choose to enable features that require us to store some content from your terminal sessions. Examples of these features are Cloud History and Block Sharing. However, sharing of terminal data with our servers is on a purely opt-in basis. Moreover, we will provide tools for deleting and exporting that data.
• Customer Service and Communication History: When you contact us through any method of communications, including through our Service or via email, we collect certain information including your name, address, email, Account Identifiers, Account History and the contents of your requests and your correspondence with us.
• Inquiries and Feedback: Our Service provides individuals the ability to connect with us through an online web form that collects Contact Information (such as first and last name, email address, phone number), area(s) of interest or concern, or information on how we can help which includes a custom message from you. We may also collect this information when you join one of our waiting lists in connection with the launch of a new product or service.
• Marketing Emails: If you sign up to receive news or alerts from us, or join our Service, we collect your email address in order to send you regular updates about the Service. To unsubscribe from promotional messages, please follow the instructions within our messages and review the Your Communication Preferences section below. Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).

• Analytics and Crash Reports: In order to improve the quality of our service, we will collect for logged-in users information pertaining to how the app is being used (analytics) and information needed to debug crashes in the app (crash reports). These analytics and crash reports may contain metadata like IP addresses, OS information, but will not contain contents of terminal sessions.

As is true of most digital platforms, we and our third-party providers and partners collect certain personal information automatically when you visit or interact with our websites and:

• Log Data: Including your internet protocol (IP) address, operating system, browser type, browser ID, the URL you entered and the referring page/campaign, date/time of your visit, the time you spent on our Service and any errors that may occur during your visit to our Service.
• Analytics Data: Including the electronic path you take to our Service, through our Service and when exiting our Service, as well as your usage and activity on our Service, such as the links, objects, products and benefits you view, click or otherwise interact with (also known as “Clickstream Data”). This data will allow us to better understand how you are using our Service and help improve your user experience
• Location Data: Including your general geographic location based on the Log Data we collect or more precise location when permitted by law

For information about our, and our third-party providers and partners’, use of cookies and related technologies to collect information automatically on our online Service, and the choices you may have in relation to those practices, please see our Cookie Notice below.

Although we often collect the personal information described above directly from you, we also collect this information through service providers and other third parties that collect it on our behalf, as noted below. Please note that our systems may record personal information that you type into our websites and other online Service even if you do not choose to submit it.

• Service Providers: Our service providers, such as application monitoring, analytics, and marketing providers, collect personal information and often share some or all of this information with us. For example, we receive personal information from Sentry to help developers see performance issues, fix errors, and optimize code health.
• Single Sign-On: We use single sign-on ("SSO") such as GitHub to allow a user to authenticate their account using one set of login information. We will have access to certain information from those third parties in accordance with the authorization procedures determined by those third parties, including, for example, your name, username, email, and profile picture. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes or updates to features of the Site, technical and security notices).

We use the personal information we collect through our websites and other online Service to:

• Provide the Service and make service requests;
• Administer and improve our Service, including test different configurations of our Service, diagnose errors and problems with our Service;
• Remember you and the choices you have made in relation to our Service;
• Provide you with news about products and Service we offer and deliver marketing communications and advertisements based on your interests and interactions with us;
• Incorporate ideas from your responses into our business operations and customer service models;
• Respond to your comments and questions and provide customer service;
• Communicate with you regarding our Service;
• Develop new products and Service, and improve existing products and Service;
• Aggregate information we receive from you and third parties to help understand your needs, customize our Service and offerings to you, and provide you better service;
• Conduct research and analytics designed to understand our customer base and improve our products, Service and customer experience;
• Prevent, investigate or provide notice of fraud or unlawful or criminal activity;
• Enforce and carry out contracts and agreements; and
• Comply with legal obligations.

Please note that we link the personal information we collect in connection with your Service with the other personal information that we collect about you and may use it for the purposes we describe in more detail in the other sections of this Privacy Notice.

We disclose personal information in the following ways:

• Service Providers: We engage third parties to perform certain functions on our behalf in connection with the uses of personal information described in Our Use of Personal Information section above, including communication, printing, website hosting, marketing services, customer service, information technology support, content development, and fraud monitoring. Depending on the function the third party serves, the service provider may process personal information on our behalf or have access to personal information while performing functions on our behalf. Our Use of Personal Information section above, including communication, printing, website hosting, marketing services, customer service, information technology support, content development, and fraud monitoring. Depending on the function the third party serves, the service provider may process personal information on our behalf or have access to personal information while performing functions on our behalf.
• Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also bed is closed in the event of insolvency, bankruptcy, or receivership.
• Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:

• In connection with the establishment, exercise, or defense of legal claims;
• To comply with laws and regulations or to respond to lawful requests and legal process;
• To protect our rights and property and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
• To detect, suppress, or prevent fraud;
• To reduce credit risk and collect debts owed to us;
• To protect the health and safety of us, our customers, or any person; or
• As otherwise required by applicable law

• Consent: We may disclose personal information about you to certain other third parties with your consent.

In connection with our Service, we may send you email messages. You may ask us not to send you marketing communications or request a change to the method or frequency of communication by:

• Following any available opt-out or communication preferences instructions in the marketing communications;
• Sending a request to hello@warp.dev with the words “Opt Out” or “Communication Preferences” in the subject line, the address or number at which we contacted you and your request; or

Please allow up to 10 days for your request to be processed. If you request to opt out of marketing communications, please note that we may continue to send you non-marketing communications, such as maintenance of your account.

Warp.dev,
Attn: Privacy Compliance Officer,
704 Broadway, New York
NY 10003, USA

Warp.dev,
Attn: Privacy Compliance Officer,
704 Broadway Suite 802,
New York, NY 10003, USA